Answers, not a support ticket.
A no-login, product-scoped AI assistant, grounded in your own manuals, on every card and portal. It knows the exact product in their hands, so customers get the right answer instantly and your support queue shrinks.
One assistant, designed for brands exactly like yours.
Switchback
Asking about · Trail 29er
New conversation
A Switchback owner · Trail 29er
Point it at your site. It learns the rest.
No uploading manuals, no training pipeline, no config. Drop in your URL and Bawte reads your product pages, owner’s manuals, specs, and warranty terms, then the assistant is grounded and live.
Nothing to upload
No docs to gather, no data to format, just the link.
Always current
Update your site and the assistant re-learns automatically.
Grounded only in you
It answers from your content, never the open internet.
Not a chatbot. A complete support system.
Grounded answers are just the surface. Here’s the depth underneath.
Learns your content
However your knowledge lives today, across your site, manuals, and catalog, it reads and indexes all of it.
Learns from your URL. Crawls your pages, product listings, and support docs and indexes them.
Reads your manuals. Extracts text from owner's manuals and spec PDFs and answers from it.
Every source, one brain. Website, CDN, docs site, and uploaded files, managed independently.
Re-learns on a schedule. Re-crawls daily, every few days, or weekly, only re-indexing what changed.
Builds your catalog. Pulls product names, models, prices, and images straight from your pages.
Finds the right passage. Semantic vector search with a keyword fallback, always grounded.
Lives everywhere they do
One assistant, surfaced wherever the customer already is.
Card in the Wallet. The card link opens a no-login portal with the assistant, nothing to install.
Scoped to what they own. Signed-in customers ask about the exact products they've registered.
An embeddable widget. One script tag drops a floating assistant onto any page of your site.
Focused on one product. On a product page or a scanned code, it narrows to that single product.
Registration, embedded too. The same snippet can render product registration inline on your site.
In the conversation
Not just text back, but the rich, useful replies that actually resolve things.
Grounded, with citations. Every answer is drawn from your content and shows its sources.
Product cards & carousels. Mentions become clickable cards, or a carousel, from your catalog.
Asks the right follow-up. One clarifying question with tap-to-answer choice chips, never a form.
Hands off to support. Claims and repairs surface tappable Call / Email / Visit-support buttons.
Curated add-ons. Suggests only brand-approved companions, on a real buying signal.
Steps, stats & comparisons. Renders how-to steps, key specs, and product comparison tables inline.
Streams in real time. Answers stream as they're written for an instant, live feel.
Your model takes a 1/2" × 95" deck belt. Here’s the exact one:
Owner’s Manual · DeckGrounded & safe
Genuinely helpful, never reckless. It stays inside your facts.
Always accurate. Answers only from your content. No invented specs, prices, or terms.
Warranty-aware. Knows each owned product's warranty term, serial, and registration.
Your rules & corrections. Set guidance and fix specific answers; it follows them, never inventing facts.
Clean contact info. Strips fake numbers and placeholder emails before showing support.
Secure by design. Blocks unsafe fetches like internal IPs and metadata endpoints when reading pages.
The 5-year warranty covers the motor and battery. Here’s what to do for a claim:
“It should be compatible and probably ships free…”
Effortless for your team
Heavy lifting for your customers; almost nothing for you.
Simple one-touch setup. No engineering, no data prep. Point it at your URL and you're live today.
Fewer tickets, day one. Handles the repetitive questions 24/7, so your queue shrinks.
Learns what customers want. Real questions and answer gaps reveal FAQs to write and products to stock.
Improve it without engineering. Tune sources, guidance, and corrections from the dashboard, no deploy.
Try it risk-free first. Preview the assistant privately before it ever talks to a customer.
Proof it's working. Conversation, grounding, and answer-quality metrics show what it's handling.
Learn my site
doneAnswer gaps this week
Support so good it builds loyalty.
Let’s talk about turning your support from a cost center into a revenue center, where your customers receive white-glove help with little to no impact on your side.